X-I offers a proven seven-step approach to solving problems.

1. Build effective communication to gain an accurate understanding of your needs. Understanding needs, however, is only the beginning: effective communication must occur all throughout the client-consultant relationship.

2. Develop a clear and thorough understanding of your needs, wants, concerns, and agenda.

3. Analyze the facts and details to identify feasible alternatives as potential solutions

4. Evaluate the most suitable alternatives that have been identified. To design a technically sound and cost-effective solution, the evaluation includes these important factors:
    • Present and future applicability of the solution.
    • Longevity of the solution.
    • Degree of liability exposure associated with the solution.
    • Cost.
    • Implementation schedule.

5. Recommend the optimum solution for your approval. If adjustments are required, they are discussed and incorporated when needed.

6. Implement the optimum solution and carry it through to the project’s successful completion.

7. Follow-up with you to ensure your total satisfaction. Only then, can we be certain the project is totally successful – our ultimate goal.